How a Top Urgent Care Network Built Its Own Rapidly Scalable
In-House PCR

One multi-state urgent care provider (serving over 150 locations) grew frustrated with the limitations of the reference labs they were working with — slow turnaround times, rigid test menus, and a poor patient experience due to multiple parties' involvement.

They decided it was time for a change and set out to build their own in-house PCR network. Our case study details how we supported them after their initial challenges and helped them build a scalable, fast, and high-performing in-house lab system.